RosenRich.ai support for learners, families, teachers, and institutions.
Get help with account access, role permissions, homework, missions, parent progress, teacher review, school dashboards, privacy, and app review access.
A serious operating layer for learning, families, and schools.
Voice Mentor · Recovery missions · Parent reports · School intelligence
How to ask for support
Email RosenRich.ai support at support@rosenrich.ai. Support requests are reviewed by the RosenRich.ai team and routed to the right account, learning, school, privacy, or institution support workflow.
For urgent account-access issues, include your role and account email so we can verify the correct student, parent, teacher, principal, or institution workspace.
Support Topics
- Sign-in, account access, password reset, and approved role access.
- Student homework, missions, AI Teacher guidance, voice learning, and progress visibility.
- Parent child-progress access, homework acknowledgement, reports, and family support workflows.
- Teacher homework review, attendance, student support queues, and classroom workflow questions.
- Principal, school owner, and institution setup, onboarding, pilot, billing, and rollout support.
- Privacy, account deletion, data correction, and safety questions.
What To Include
- Your full name and RosenRich.ai account email or phone number.
- Your role: student, parent, teacher, principal, school owner, or institution administrator.
- School or institution name if your account belongs to an institution.
- Device type, app version, screenshots, and the exact step where you need help when available.
App Review Access
- RosenRich.ai uses role-based accounts so students, parents, teachers, principals, and owners see different workflows.
- New self-service signups may require approval before private school data becomes visible.
- App Store and Google Play reviewers should use the seeded reviewer credentials provided in the store review notes to inspect all role workflows.
- Reviewer accounts include pre-populated learning, homework, attendance, parent, teacher, and school leadership content for verification.
Privacy, account, and data requests
Privacy questions, correction requests, and account deletion requests can be sent to support@rosenrich.ai. Account deletion instructions are also available at https://rosenrich.ai/account-deletion.
Support response expectations
RosenRich.ai support handles account and product requests during normal business operations. Complex institution, school data, or privacy requests may require identity verification before changes are made.